An unexpected error may occur when you shutdown a Windows XP- or Windows Vista-based computer.

SymptomsOn a Microsoft Windows XP-, Microsoft Windows Server 2003-, Microsoft Windows Vista- and Microsoft Windows Server 2008-based computer, if you attempt to shutdown the computer when you are running an application that uses the Remote Access Connection Manager, or the Telephony service, the Remote Access Connection Manager or the Telephony service may not be stopped […]